Help Channels

  • Video Tutorials

  • Video Classes

  • Learn very quickly the simple methods to modify a file or transfer a database from our group of how to video lessons.

  • F.A.Q.

  • A F.A.Q. Section

  • We will offer you an easy–to–use Frequently Answered Questions section where there are various solutions to the most regularly asked questions.

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  • Ticketing System

  • A Ticketing System

  • Our customer support is at your disposal 24x7x365 to answer your tech inquiries. Expect a solution within no more than 1–hour after you have presented the ticket.

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Forms of Help

  • Shared Hosting Support

  • Website Hosting Help & Support

  • If you need guidance supervising your website hosting account, or need more resources for your sites, simply let us know and we’ll give you the most suitable solution.

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  • VPS Hosting Support

  • VPS Web Hosting Help

  • If you run into difficulties managing your SolusVM administration interface, or with any of the web applications your VPS arrives pre–installed with, just notify us.

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  • Dedicated Hosting Support

  • Dedicated Servers Hosting Support

  • If you need to get quality advice from an admin expert or would like to improve the configuration of your dedicated hosting server, just notify us.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • We have a staff of trained technicians ready to help you with anything at all associated with your semi-dedicated server. They are on hand 24/7 all year long.
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