Service Uptime Guarantee in Website Hosting
If you buy a website hosting plan from us, we ensure that your sites are going to be operational at least 99.9% of the time. We have practically eradicated the web hosting server downtime by using an innovative cloud hosting platform in which different groups of web servers handle each individual portion of the overall service - files, databases, e-mails, etc. In this way, when there is an issue with a server, the other servers included in the cluster will simply take over and your websites will not be affected in any way. To prevent any infrastructure problems, we also have diesel backup generators and a few independent Internet providers. Qualified admins keep an eye on the web servers 24/7 to tackle any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server solutions feature a 99.9% uptime guarantee. In fact, you will not notice any downtime or service disturbances at all due to the fact that we use a cutting edge cloud platform and instead of handling everything on one web server like most providers do, we have different clusters of servers that manage each service - files, e-mails, Control Panel, databases, and so on. We've got a custom made load-balancing system, so our web hosting service is way more stable in comparison with what you'd typically find available on the market. To ensure that nothing will interrupt the work of your Internet websites, our server facilities have diesel powered backup generators and a number of different Internet providers. We've got software and hardware firewalls to prevent DDoS attacks and professionals monitoring the servers 24/7 to sort out any software issue that may appear.
Service Uptime Guarantee in VPS Web Hosting
All of our Virtual Private Server plans come with a 99.9% uptime guarantee. The stability and availability of the service is ensured by redundant Internet providers and diesel backup generators. We also work with new hardware for the physical web servers in which the VPS accounts are set up to prevent any probability of hardware malfunction and each and every part has been tested thoroughly. The safety of your info is ensured by employing enterprise-level hard disk drives working in RAID and the uptime guarantee time includes all routine maintenance procedures, so your web sites shall be up and running practically without any disruptions. Our competent administrators will resolve promptly any software issue which may surface, so even if there is an issue with another virtual private server account on the physical web server, your VPS shall not be affected. The server uptime is listed on our internet site and not concealed in our Terms of Service since we can keep our promise and provide you with a very stable hosting service.
Service Uptime Guarantee in Dedicated Servers Hosting
Our dedicated solutions feature a 99.9% server and network uptime warranty and repairs and maintenance procedures are contained in the other .01% of the time. We test out each server thoroughly before we hand it over to the customer and we use new hardware components to prevent any possibility of hardware troubles. Any unexpected software problems are going to be resolved straight away by our system administrators as they keep track of all hosting servers 24/7. In order to avoid infrastructural difficulties, our data center facility in the downtown area of Chicago takes advantage of powerful diesel backup generators, while the connection to the machines is ensured by redundant fiber lines from different backbone Internet providers. To be on the safe side, we've got software and hardware firewalls, so even if your Internet sites are flooded, we can respond immediately and filter the unwanted traffic before it reaches your dedicated server and interferes with the proper operation of your web sites.